bdvaji's Terms and Conditions

1. General Provisions and Definitions

bdvaji ("we", "us", "platform") is an online gaming and betting service provider. These Terms and Conditions ("Terms") apply to every individual ("user", "you") who uses the bdvaji platform.

By accessing this website, creating an account, or starting to use any service, you are considered to have fully read, understood, and agreed to these Terms.

Key Definitions

• Platform: The bdvaji website, mobile version, and all related services.
• Account: The user's registered personal gaming profile.
• Balance: The total of real money and bonus funds held in the account.
• Bonus: Promotional funds or benefits provided by bdvaji, usable subject to meeting specific conditions.
• Wagering Requirement: The condition requiring a set amount to be wagered before bonus funds can be withdrawn.
• KYC: Know Your Customer — the identity verification process.

2. Account Registration and Eligibility

To open an account at bdvaji, you must meet the following eligibility requirements:

2.1 Eligibility Criteria

• You must be at least 21 years of age.
• You must be of sound mind and have the legal capacity to enter into a contract on your own behalf.
• You must not be a previously banned user of bdvaji.
• You must register with true and accurate information.

2.2 One Account Policy

Each individual may create only one account. Operating multiple accounts under the same person's name, multiple accounts from a single device by members of the same household, or multiple accounts from the same IP address is prohibited.

2.3 Identity Verification (KYC)

bdvaji may request documents for identity verification at any time. These may include:

• A copy of a National ID (NID) or passport.
• Proof of ownership of a mobile banking account.
• A recent photo or selfie.

If the required documents are not provided within the specified time, the account may be temporarily suspended.

3. Account Security and Responsibility

The security of your account is entirely your responsibility. You must follow the guidelines below:

• Use a strong password and do not share it with anyone.
• Keep your login details confidential.
• Do not allow any third party to use your account.
• If you suspect unauthorized access, notify our support team immediately.

You are responsible for all activity conducted from your account. bdvaji will not be liable for misuse or unauthorized access to your account, though we will cooperate with any investigation.

4. Deposit and Withdrawal Policy

4.1 Deposit Terms

The following rules apply when depositing funds at bdvaji:

• Minimum deposit amount: ৳300 (three hundred taka) — for each method.
• Accepted payment methods: bKash, Nagad, and Rocket.
• Deposited funds must come only from your own mobile banking account.
• Deposits from accounts registered in a third party's name will not be accepted, and such transactions may be cancelled.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500 (five hundred taka).
• Withdrawal requests are generally processed within 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals may be delayed if KYC verification has not been completed.

4.3 Transaction Review

bdvaji reserves the right to review any transaction. Additional verification may be required for unusual transactions. If fraud or money laundering is suspected, the transaction will be placed on hold and the relevant authorities will be notified.

5. Bonuses and Promotional Offers

bdvaji offers various types of bonuses and promotional offers. Each offer has its own terms, but the following general rules apply to all bonuses.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. For example, depositing ৳1,000 gives a bonus of ৳1,000 — total balance ৳2,000. The wagering requirement for this bonus is 25 times.

5.2 General Bonus Terms

• Each user may claim the welcome bonus only once.
• Bonus funds cannot be withdrawn directly — the specified wagering requirement must be met first.
• bdvaji reserves the right to modify or cancel any bonus offer.
• If bonus abuse is found, the bonus and associated winnings will be cancelled.
• The bonus applies only once per device, IP address, or household.

6. Gaming Rules and Fair Play

bdvaji is committed to ensuring a fair and transparent gaming environment. Our platform features games from various leading game providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming).

6.1 Game Results

All game outcomes are determined entirely through Random Number Generator (RNG) technology, audited by third-party reviewers. Each game session is independent and previous results do not influence future results.

6.2 Technical Errors

If a game stops mid-session due to a technical issue or system failure, bdvaji will investigate the matter. A decision will be made based on a review of the game logs. Bets placed on the basis of incorrectly displayed information may be considered void.

6.3 Playing from Multiple Accounts

Participation in the same game table or event from multiple accounts belonging to the same person is prohibited. If detected, all associated accounts will be closed.

7. Prohibited Activities

The following activities are strictly prohibited on the bdvaji platform:

• Any form of fraud or deceptive activity.
• Playing games using bots, scripts, or automated software.
• Exploiting game vulnerabilities or bugs for advantage.
• Using the platform for money laundering or illegal purposes.
• Attempting to hack or infiltrate bdvaji's systems.
• Harassing or intimidating other users.
• Operating an account with a false identity or misleading information.
• Bonus abuse or attempting to meet bonus conditions using low-risk betting strategies.

If any of the above activities are detected, all winnings and bonuses of the person involved will be forfeited and the account will be permanently closed.

8. Account Suspension and Closure

8.1 Suspension or Closure by bdvaji

bdvaji reserves the right to suspend or permanently close any account at any time under the following circumstances:

• Violation of any part of these Terms.
• Suspicion of fraud or money laundering.
• Non-cooperation with the KYC verification process.
• Prolonged inactivity on the account.

8.2 Closure by the User

You may request to close your account at any time. Any remaining balance must be withdrawn before closure (subject to applicable conditions being met). Account closure requests must be submitted through our support team.

9. Responsible Gaming

bdvaji places the highest priority on responsible gaming. We believe that gambling is a form of entertainment — not a source of income.

• You can set deposit limits for yourself.
• A Self-Exclusion option is available — for a set period or permanently.
• If signs of problematic gambling are observed, our support team will provide assistance.
• Please read the Responsible Gaming page.

10. Privacy and Data Protection

Your personal information is treated with the utmost sensitivity by us. bdvaji uses SSL encryption and modern security technology to protect your data.

• Your personal information is not sold to third parties.
• Data is used only for service improvement, verification, and legal obligations.
• To read our full privacy policy, visit the Privacy Policy page.

11. Intellectual Property

All content on the bdvaji website — logos, designs, text, graphics, software, and other materials — belongs to the intellectual property of bdvaji or its licensors. Copying, reproducing, or distributing this content for any purpose other than personal use is prohibited.

The intellectual property of third-party games and software belongs to the respective providers. bdvaji is only a distribution partner for these games.

12. Limitation of Liability

Under applicable law, bdvaji will not be liable for the following:

• Losses caused by internet connection or device issues.
• Account losses caused by unauthorized third parties (if due to your negligence).
• Game outcomes during unexpected technical failures.
• Issues arising from a user providing incorrect information.

bdvaji is committed to always providing a reliable and safe gaming environment and to resolving any issues promptly.

13. Changes to Terms

bdvaji reserves the right to change, add to, or amend these terms at any time. If changes are made, a notice will be posted on the website and the "Last Updated" date will be changed.

Continued use of the platform after any changes will be considered acceptance of the new terms. It is therefore recommended that you check this page regularly.

14. Dispute Resolution

If any dispute or complaint arises, follow the process below:

1. First step: Contact our support team directly via our 24/7 live chat or email.
2. Second step: The support team will investigate the matter and provide an initial response within 72 hours.
3. Third step: For complex disputes, a senior review team will examine the matter.

In resolving all disputes, game logs, transaction records, and relevant data will be accepted as evidence in bdvaji's final decision.

15. Contact Information

If you have any questions or concerns about these terms, please contact us:

• 24/7 Live Chat — get instant support in Bengali.
• Email: [email protected]

Our support team is ready to serve you seven days a week, twenty-four hours a day.