bdvaji's Privacy Policy

bdvaji ("we", "our", "platform") is a trusted online casino and betting platform operated for users in Bangladesh. This privacy policy explains what types of information we collect when you use our website bdvaji.lat, why we collect it, how we store it, and under what circumstances we share it with third parties.

Please read this privacy policy in full before using this page. By using the site you are considered to have agreed to the terms of this policy. This policy should be read together with our Terms and Conditions.

When registering on the bdvaji platform and using our services, we may collect the following types of information:

1.1 Personal Identity Information

• Full name and date of birth (for age verification)
• Mobile phone number and email address
• Username and password (stored in encrypted form)
• National ID card or passport number (if identity verification is required)

1.2 Financial Information

• bKash, Nagad, or Rocket account number (for processing transactions)
• Deposit and withdrawal history
• Betting history and account balance

1.3 Technical Information

• IP address and device type
• Browser type and version
• Operating system information
• Cookies and session data
• Time spent on the website and list of pages visited

1.4 Communication Information

• Records of communication with our support team via live chat and email
• Details of complaints and feedback

bdvaji uses the information collected for the following legitimate purposes:

2.1 Account Management and Service Delivery

We use your information to create and manage your account, process deposits and withdrawals, provide bonuses and rewards, and determine your VIP level.

2.2 Identity and Age Verification

bdvaji is for users aged 21 and above only. We use the information provided at registration to confirm your identity and age. This is a legal requirement and essential for ensuring responsible gaming.

2.3 Fraud Prevention and Security

We analyze technical information to prevent unauthorized access, fraudulent activity, money laundering, and other illegal activities.

2.4 Customer Service Improvement

We use information to resolve your issues quickly, improve the quality of the platform, and personalize your experience.

2.5 Legal Compliance

We retain your information where necessary to comply with applicable laws and regulations.

The bdvaji website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

3.1 Types of Cookies We Use

• Essential Cookies: Required for the core functionality of the website, such as maintaining login sessions.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: To analyze website usage and improve our services.
• Security Cookies: To detect fraud and keep your account secure.

3.2 Cookie Control

You can reject or delete cookies at any time by changing your browser settings. Please note that disabling certain essential cookies may affect some website functionality.

bdvaji never sells your personal information. Information may only be shared in the following limited circumstances:

4.1 Payment Service Providers

The necessary financial information is shared with the relevant payment service providers to process deposits and withdrawals via bKash, Nagad, and Rocket.

4.2 Technology and Service Partners

Necessary information may be shared with trusted technology partners for the delivery of game software, security verification, and customer support services. These partners operate under strict confidentiality agreements.

4.3 Legal Requirements

We are legally obligated to provide information to the relevant authorities in the case of court orders, lawful investigative processes, or other legal obligations.

4.4 Fraud Prevention

Necessary information may be shared to detect and prevent fraudulent activity or to protect other users.

bdvaji has implemented industry-standard technical and organizational measures to keep your personal information secure:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted in encrypted form.
• Password Hashing: Your password is never stored directly; only an encrypted hash is kept.
• Restricted Access: Only authorized staff can view personal information on a need-to-know basis.
• Regular Security Reviews: Our security measures are regularly reviewed and updated.
• Secure Data Centers: Your information is stored on safe and secure servers.
• Firewall Protection: Advanced firewall systems are used to prevent unauthorized access.

While we strive to ensure the highest level of security, it is not possible to guarantee complete security on the internet. You are also responsible for keeping your account information confidential.

bdvaji retains your information only for as long as necessary. The retention periods for different types of information are as follows:

6.1 Active Account Information

Your personal and financial information is retained for the entire duration that your account remains active.

6.2 After Account Closure

Following account closure, financial transaction records and identity verification information are retained for a legally determined period based on legal requirements.

6.3 Technical Logs

Server logs and technical data are generally deleted within 90 days, unless a security investigation requires them to be retained for longer.

You have the following rights regarding your personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or incomplete information be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted (excluding information subject to legal obligations).
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Right to Data Portability: You may request your information in a standard format.
• Right to Withdraw Consent: You may withdraw your consent to the processing of your information at any time.

bdvaji is for individuals aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

We take age verification steps at the time of registration. If evidence reaches us that a minor has opened an account, we will immediately close that account and delete the associated information.

If you believe that a minor has registered on our platform, please notify us immediately at [email protected].

bdvaji may update this privacy policy from time to time. For any significant changes:

• The "Last Updated" date at the top of this page will be changed.
• For important changes, users will be notified by email or via a notice on the platform.
• Continued use of the platform after changes constitutes acceptance of the new policy.

We recommend that you review this privacy policy regularly so that you stay informed of the latest updates.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali is available via the website.

Our privacy team will process your request as quickly as possible and generally aims to respond within 30 business days.